Managed Services
Our managed services are all-inclusive, covering everything from
equipment to maintenance to ongoing support.
What Is Managed Services
MVD Managed Services is a complete communications solution that includes ALL or a combination of:
- Custom designed on-site IP telephone systems that meet your expectations
- Internet, data, long distance, and phone lines
- Monitored computer network
We consolidate all of your communication services into one phone number to call for all your support & billing needs for one low monthly fee.
Why Do Companies Love It?
- Save Money
- Decrease your operating expenses
- Can save 50% or more
- Solves IP Complexity
- Eliminates need for multiple vendors
- Provides high reliability
- Increased Technology Adoption
- Quickly gain competitive advantage from existing and emerging technologies
- Focus on Yourself
- Focus on "Core Competencies" and "Front Office" initiatives
Managed vs. Hosted
| MANAGED | HOSTED | |
| On-site Equipment | Yes | No |
| Control over your communications services | Yes | No |
| Own your own phone numbers | Yes | No |
| Tethered to your provider's lines, circuits & hardware | No | Yes |
| Features and Applications | Unlimited | Limited |
| One box fits all | No | Yes |
| Operating Cost | Very Low | High |
| Scalability | Easy & Affordable | Depends on Vendor |
What Do You Get With Managed Services?
Custom Designed Business Phone System
- IP PBX
- Telephones for all employees
- Robust Voice Mail
- Turnkey Implementation
- Robust Unified Communications
- Redundancy & Disaster Recovery
- Services Level Agreement (SLA)
- Technology refresh
- Maintenance services
- 24x7 remote monitoring
- All remote moves, adds, changes (MAC)
- System backups
Computer Network
- Switch
- Router
- PCs
- Servers
- Firewall
- Wireless
- Exchange (MS or Outlook)
- Monitoring
- SLA
- Complete Help Desk for your computer network
- Computer network backups
- Redundancy & Disaster Recovery
- Security
Affordable Carrier Services
- Internet Access
- Phone lines
- Local dial tone services
- Long distance
- MPLS
- Wireless
- SIP trunking
- Point-to-Point Services
- DSL and cable
- Accurate billing
| OPTIONAL SERVICES & FEATURES |
| On-site Technicians |
| Wireless Services |
| Video Conferencing |
| Printers & Copiers |
| Security Cameras |
| Document Management |
| Alarm Systems |
| Cloud Based Telephony & Computing |
| Data Storage |
