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What is Unified Communications?
Unified communications is a way to manage voice, e-mail and
fax communications more easily by creating one “funnel”
of messages. It gives employees a single location from which
they can receive and act upon their daily correspondence.
So they can listen to an e-mail. Or hear a fax. Or even open
a voice mail from their PC. And they can do all of that through
a central point. No more checking and re-checking voice mails
and e-mails separately via different devices.
Unified communications is converged technology at its best.
It’s also the most logical position to migrate your
business gracefully to the next generation of IP Telephony-based
communications solutions. Why? Because it makes your everyday
tools simply more accessible.
Why Unify Your Communications?
A growing concern for many businesses is how to leverage the
technology of e-mail, fax, and voice mail so these individual
communications make an employee’s life more productive…not
overwhelming. Case in point: a typical salesperson today has
at least five ways to conduct business including voice mail
from office, voice mail from mobile, e-mail, fax, PDA and
paging. But the time spent just managing all those communications
is something that both you (and your salesperson) would rather
minimize. That’s where unified messaging comes in.
Benefits/ROI
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Improves productivity, saving as
much as several hours per day |
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Converts downtime associated with
message management into productive, revenue-generating
time |
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Minimizes involvement of company
resources that would be required in a new system bid
& implementation |
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Improves customer focus and satisfaction
by improving responsiveness |
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Creates the necessary framework
for virtual offices, thus reducing overhead |
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Provides unlimited scalability
since most unified technology offers several hundred
ports on a single access number |
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Simplifies access to various messaging
media while lowering the Total Cost-of-Ownership of
the application |
Range of Services
MVD taps into the latest technology from industry-leading manufacturers
to help customers create a customized unified program. Our services
range from requirement assessments to equipment assessments
to software implementation to post-implementation to training
and beyond.
Which Companies Can Benefit Most?
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Companies whose executives, salespeople
and employees travel frequently both locally and/or
nationally |
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Companies who are growing and want
an IP Telephony platform that can scale appropriately |
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Companies who want to reduce overhead
by setting up virtual offices for select employees or
divisions |
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Companies who want to arm their
salesteams with the tools to do biz faster and more
efficiently |
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Companies who want a competitive
edge and want to show their prospects that they’re
a cutting-edge organization |
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Companies who want to create a
beginning foundation for future deployment of a complete
“unified” strategy (i.e. speech-enabling
other applications) |
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