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What Is Outsourcing?
MVD's Outsourced Services is an all-inclusive program that gives you the telecom systems & support you need without having to output capital dollars. From equipment to maintenance to ongoing support, we "build" an entire program for you and charge a usage fee (generally a monthly bill) for doing so. This attractive financial model typically saves our customers an average of 20% in telecom costs. But just as importantly, it allows your business to focus on its core competencies by letting MVD manage & support the daily and monthly tactical operations.
Range of Services
MVD's Outsourced Services can include all or part of the following: hardware, software implementation; integration; financing; periodic technology refresh; maintenance services; systems monitoring; remote moves, add, changes & deletes; remote systems administration and optimization; and quarterly technology audits.
Benefits/ROI
Here's what MVD's Outsourced Services can do for your business:
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Improve cash flow |
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Provide tax benefits |
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Transfer new system purchase into operating expense versus capital expense |
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Enable acquisition of current equipment
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Provide a predictable cost model and life-cycle savings based on monthly service fee |
Which Companies Can Benefit Most?
Our Outsourced Services are ideal for companies who are either growing or downsizing and thus need a scalable system to accommodate fluctuations in personnel. It's also for companies who don't require a full-time telecom staff or who want a cost-effective way to upgrade technology at particular time intervals.
Specific Benefits by Category
Business Benefits
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Ability to focus on your strategic
initiatives & objectives, not on daily operations |
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Potential staff reduction, redeployment
or transfer to MVD |
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A 20% average in total telecom savings
compared to traditional systems acquisition and support model |
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Service Level Agreements (SLAs)
to define and meet service level expectations |
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Improved customer satisfaction |
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Generation of cash flow by selling
existing systems to MVD |
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Creation of operating expense through
monthly service fee versus operating expenditure of
equipment purchases |
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Accommodation for increases and
decreases in usage |
Operational Benefits
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Migration flexibility through periodic
technology refresh |
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On-line help desk support available
24x7 |
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Remote monitoring, administration
and MACD support (as available by system) |
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On-site engineers/technicians for
MACD work (as an enhanced service offering) |
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Standardization of communications
networking platforms |
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Service Level Agreements (SLAs)
that define and meet service level expectations |
Outsourced Services Select Customer List
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American Financial Group |
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Clopay Corporation |
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Columbia-Sussex Corporation |
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Paxar |
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