Managed Services
Whether your company is growing or downsizing, you need a scalable telecommunications plan - one that can accommodate fluctuations in personnel and let you upgrade technology at whatever time intervals seem most efficient. What you need, in other words, are managed services from MVD.
Our managed services can include all or as many of the following elements as you want:
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- hardware implementation
- software implementation
- integration
- financing
- periodic technology refreshing
- maintenance services
- 8x5 or 24x7 systems monitoring
- remote moves, adds, deletes, or other changes
- remote systems administration and operation
- quarterly technology audits
- in-house technicians
- software maintenance
- security services
- system backups
- proactive trend analysis
- Service Level Agreements (SLAs)
- tenant partitioning
- call center capabilities
- unified messaging
- predictive dialing
- mobile clients
- multi-channel solutions
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