MVD Communications Newsroom

Five Key Ways MWM Makes Task Management Easier

Fri, 17 May 2013 10:30:00 EST

Mobile Workforce Management is a new task management software framework that provides groundbreaking capabilities by automatically matching tasks with the appropriate associate. Now, your managers are no longer the hub of task assignment. Instead, Mobile Workforce Management becomes the hub, connecting virtually all of the systems in your store that generate tasks.

KEA Smart Badge

Tue, 2 Apr 2013 10:30:00 EST

Kea Communications software enhances the capabilities of the Motorola SB1 Smart Badge making it invaluable to retail, hospitality, medical and warehouse staff. The SB1 and Kea are the perfect productivity tool for your workforce. Kea empowers the SB1 by enabling Task Management, Voice Memo, Text to Speech, Email and a wide array of device management features, including Wireless File Transfer.

Proximity Awareness & Analytics

Mon, 1 Apr 2013 10:30:00 EST

CREATE THE EXPERIENCES THAT KEEP SHPPERS COMING BACK

Mobile technology has advanced in a way that gives shoppers the upper hand. They can purchase anything from anywhere at any time. To compete in this new multichannel world, you need to give shoppers a reason to choose your store.

HIMSS13

Tue, 12 Feb 2013 10:30:00 EST

MVD Communications is a First-Time Exhibitor at HIMSS13

New Orleans welcomes the 2013 Annual HIMSS Conference and Exhibition, March 3-7, 2013, at the Ernest N. Morial Convention Center. More than 37,000 healthcare industry professionals are expected to attend to discuss health information technology issues and view innovative solutions designed to transform healthcare. MVD Communications is proud to be exhibiting for the first time at this annual event that helps healthcare IT and management systems professionals make the right decisions for their organizations.

13th Annual Goodwill Celebrity Golf Outing

Mon, 21 Jan 2013 10:30:00 EST

Ohio Valley Goodwill Industries invites you to join for the 13th Annual Goodwill Celebrity Golf Outing. Hosted by Celebrity Chairman, Joe Walter at the beautiful Glenview Golf Club.

Check Out the Latest Video Technology: Radvision Lunch and Learn

Mon, 7 Jan 2013 10:30:00 EST

Krisann Lucrezi, from Radvision an Avaya Company, will be with us to demo Radvision. Also, lunch is FREE! Just come to MVD's Office.

January 24, 2013, Thursday 11:30am to 1:30pm

At: MVD Communications 11690 Grooms Road Cincinnati, OH 45242

Cincinnati Basketball Extravaganza-A Kid Again

Wed, 19 Dec 2012 10:30:00 EST

MVD is proud to be a sponsor of the 22nd Annual Basketball Extravaganza to benefit A Kid Again in 2013.

This event is a basketball game between our city's brightest baseball and football stars at the Bank of Kentucky Center in Northern Kentucky on Friday February 15th, 2013 at 7:30pm.

Why IVR? Part 2 of IVR Series

Mon, 26 Nov 2012 10:42:27 EST

In this part of the blog, we’ll examine your process for pursuing an IVR solution. For now, let’s assume you’ve identified some opportunities to improve caller experiences with your company, and you’ve decided to see if you can accomplish one of the previously stated goals:

Why IVR? Part 1 of IVR Series

Fri, 3 Aug 2012 13:25:22 EST

Remember your reaction way back when if a business telephone was answered with a machine? I recall commenting that it was tacky, or even hinted at a lack of staying power. In fact, I once had a peer in Chicago who was a tremendous sales person, but could not manage people at all, so he just surrounded himself with capable admins and sold the heck out of his product. He was so particular about first impressions that he never hired anyone to answer his phones who did not have a British accent. I’ll bet Barry didn’t have an answering machine for a long time...

Four Reasons Companies Are Considering Managed Services

Thu, 12 Jul 2012 13:36:07 EST

Managed services are the technology solutions of choice for large businesses, but many small and midsize companies remain resistant to considering this approach. Companies have predominantly been focused on the area of managed IT services, but telephony is another area companies should consider for the managed service model. There are at least four reasons companies should consider moving toward managed services, whether large or small.

This Call May be Recorded for Quality Purposes

Tue, 26 Jun 2012 00:00:00 EST

"This call may be recorded for quality purposes," is a phrase you are hearing more of. Call recording used to be one of those add-on features that was nice to have but not really for the masses. With increased regulations, quality monitoring, cost avoidance, and the never ending drive to increase customer service while lowering cost, call recording has evolved from a feature to a must have business application.

Mitel 5000 vs 3300: Factors to Consider When Choosing A Mitel Solution

Mon, 25 Jun 2012 00:00:00 EST

Both the Mitel 5000 and 3300 Communications Platforms provide a solid solution, but which platform will best suite your organizations needs?

Avaya IP Office or Mitel 5000: Which Phone System is Right for You?

Wed, 20 Jun 2012 10:43:12 EST

Both Avaya and Mitel have solid reputations that have earned them a large stake in the telecommunications market place. But which platform is best for your organization?

Cincinnati Bell - All Phones Free!

Thu, 24 May 2012 09:00:00 EST

Cincinnati Bell is running a great new promotion through Memorial Day! All Phones Free!

Introducing Mitel Mobile Cell Phones and Wireless Broadband Solutions

Thu, 17 May 2012 15:00:00 EST

Mitel Mobile offers business class 3G and 4G services on a nationwide network that gives you wireless voice, text, and internet access wherever you are, whenever you need it.