Business Telephone Systems
Enhance your current system with "street-smart" solutions you won't find in a
manual or equip your business with a new solution that doesn't break the bank.
Enhance Your System
Whether you are a new company with the need for a simple, affordable and efficient phone system, or you've decided to upgrade your existing telecommunication equipment, MVD can help.
Our consulting staff knows the best solutions to help you get the most functionality from your phone system: workable, flexible, creative, customized solutions based on your specific business needs. Our consultants work with companies large and small and with phone systems local and national in scope. We offer a full range of product and technical expertise to help you make the most of your current voice and data systems.
Our biggest asset is our ability to enhance your current system using a “street-smart” solution that you won't find in any manual. Our people know what works to ensure you keep costs down and bring your telecommunications equipment to new life.
AVST Repartee®
For a Linux-based Messaging Solution, Rely on Repartee
Repartee® is an easy-to-deploy messaging system designed for small to mid-size businesses to cost effectively manage their voice communications, improve customer service and increase productivity. Built on a proven Linux platform, Repartee delivers feature-rich applications including hospitality, call processing, personal call control, voicemail, automated attendant, unified messaging, and fax.
- Repartee LX — Linux-based platform scales up to 64 ports and up to 5,000 UM users
- Repartee LXi — Linux-based appliance supports 4 ports and up to 100 UM users
Oaisys Tracer
Call recording and quality assurance technology can play a valuable role for businesses across a wide spectrum of industries, including automotive dealerships, financial services, insurance, healthcare, manufacturing and distribution. Any business that regularly communicates with customers, clients and partners via the phone should proactively manage the risks inherent in these interactions and promote quality assurance using call recording.
With the Tracer contact center recording and quality assurance solution, call recordings become a vital part of developing highly effective compliance, process and risk management programs. Tracer call monitoring functionality ensures phone-based interactions are readily available for dispute resolution and transaction verification.
Oaisys Talkument
Talkument voice documentation software provides businesses complete control over risk management, quality assurance, customer retention, dispute resolution and other critical business concerns. Talkument users enjoy the familiarity of an Outlook-style interface to store and organize call recordings of their important business telephone conversations. Talkument software is unlike any other call recording solution on the market, which only offer limited call logging functionality, due to the patent-pending OAISYS Portable Voice Document (PVD™) technology at its core.
OAISYS PVD technology enables users to store, organize and play back call recordings, or voice documents, of their phone-based conversations. These call recordings can then be used to effectively drive quality assurance, workforce collaboration, dispute resolution and overall productivity measures.
Talkument is widely used in healthcare, legal services, insurance, financial services and multiple other industries. It delivers enhanced collaboration and an additional measure of revenue protection while supporting business documentation, dispute resolution, litigation defense and project management.
An unlimited user license for Talkument voice documentation software is included with every OAISYS call recording system, a unique delivery model that is unmatched by other call recording vendors.
